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WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
2016 ILTA Knowledge Management Survey Results
To whom does KM report? What roles or functions are part of or report to KM? Graphed by individual choice.
2 Human Resources
34 Information Technology
4 Innovation or Research Development
4 Library
1 Marketing or Business Development
0 Records Management
25 Senior Administration (CAO, COO or
similar role)
18 Senior Legal Management (Managing
Partner, Partner, Partnership Board,
Partner Commiee or Similar role)
3 Single or Multiple Practice Groups
20 Other
27 Unanswered
Business and Competitive Intelligence Marketing and Business Development
Communications Pricing
Conflicts Professional Development and Training
Finance Records Management
Human Resources Research
Information Technology Risk Management
Innovation/Research and Development None
Legal Project Management Other
Library Unanswered
Litigation Support
30 8
13 9
11 16
1 19
5
36
21 5
42
19
25 17
54
41
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