Peer to Peer Magazine

Summer 2017

The quarterly publication of the International Legal Technology Association

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Page 48 of 69

50 PEER TO PEER: THE QUARTERLY MAGAZINE OF ILTA | SUMMER 2017 Last summer, Peer to Peer ran two insightful articles, one by John Alber and the other by Jay Hull, that applied the principles of design thinking to the client service model, primarily by focusing on the relationship between lawyers and their clients. by Kimberly Giertz through

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