Issue link: https://epubs.iltanet.org/i/83718
About ILTA Providing technology solutions to law firms and legal departments gets more complex every day. Connecting with your peers to exchange ideas with those who have "been there done that" has never been more valuable. For over three decades, the International Legal Technology Association has led the way in sharing knowledge and experience for those faced with challenges in their firms and legal departments. ILTA members include firms of all sizes and all areas of practice, all sharing a common need to have access to the latest information about products and support services that impact the legal profession. Statement of Purpose ILTA is the premier peer networking organization, providing information to members to maximize the value of technology in support of the legal profession. Disclaimer This report is designed for use as a general guide and is not intended to serve as a recommendation or to replace the advice of experienced professionals. If expert assistance is desired, the services of a competent professional should be sought. Neither ILTA nor any author or contributor shall have liability for any person's reliance on the content of or any errors or omissions in this publication. Copyright Notice Copyright © ILTA 2012. All rights reserved. Printed in the United States of America. No part of this report may be reproduced in any manner or medium whatsoever without the prior written permission of ILTA. Published by ILTA c/o Editor, 9701 Brodie Lane, Suite 200, Austin, Texas 78748. T echnology advancements, transparency of services and an uncertain marketplace are a few of the factors that have forever altered the way law firms do business. What business models will we face in the coming years, how can we make the most of our internal and external business relationships, and how can we positively affect efficiencies and the bottom line? The only certainty is uncertainty. Change, and most likely, rapid change, will continue to occur. As we plan for an upcoming year of unknown challenges and possibilities, we need to come together to amass our collective knowledge and resources. The articles in this white paper cover a variety of topics, including value-based legal services, getting IT and finance to collaborate, technology spending trends, monitoring AFAs and much more. We may have all come on different ships, but we're in the same boat now. ––Martin Luther King, Jr. I'd like to thank all of the authors and their organizations for contributing their insights. We hope you share this white paper and ILTA's other financial management resources with your peers. Member, ILTA's Financial Management Peer Group Steering Committee Doug Doerfler 4 ILTA White Paper