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8-Track to MP3:
From
Making Cost Recovery Current
by John Gilbert of nQueue Billback
If you've been on Facebook lately, you've probably received a request that says, "Hit Like if you remember what this is" alongside a picture of a car's foot-controlled high-beam switch or a telephone dial. These memes are interesting because, of course, no one uses them anymore. And why is that? It's because 8-track tapes are obsolete — there's newer technology that better fits how the world works today.
John Gilbert is the Senior Vice President at nQueue Billback, a provider of information accountability, expense management and cost recovery solutions worldwide. He can be contacted at jgilbert@nqbillback.com.
As you would expect, users have adapted to changing needs and changing times. We haven't stopped communicating because it's hard to get a typewriter repaired. We don't wait in long bank lines every Friday, but we still use cash. And we haven't stopped listening to music when
40 ILTA White Paper
