Digital White Papers

16 WWW.ILTANET.ORG | ILTA WHITE PAPER FINANCIAL MANAGEMENT Enhancing Legal Operations by Integrating LPM Techniques with Maer Management, E-Billing and Financial Analytics LPM tools and techniques are the means for doing just that. Unlike data analytics, the LPM discipline is proactive in its approach and specific in its focus on standard deviations that require further analysis and action. This does not mean LPM obviates the need for MMS solutions. You cannot manage what you cannot measure, and having the tools to store data, measure performance and communicate status complement good LPM processes. LPM is as much about people and process as it is about technology. To focus solely on implementing an MMS (technology) without LPM (people/ process) would not provide desired behavioral change. By way of budget prioritization and for those yet to deploy an MMS, it is best to begin by establishing a solid LPM foundation by creating development, execution and closure policies and procedures. For those who SCOTT ROSENBERG Scott Rosenberg is Managing Director and Corporate Counsel of LegalShift, LLC. He is the former senior manager of legal operations at Kraft Foods Group and managing director of Huron Consulting Group's legal business services division. He is certified as a Project Management Professional (PMP) and in the Toyota Production System (Lean). He can be contacted at srosenberg@legalshift.com. DAVID RUEFF David Rueff is a practicing attorney and Legal Project Management Officer at Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, where he works to implement the firm's legal process excellence initiatives. David is certified as a Project Management Professional (PMP) and in the Toyota Production System (Lean). He can be contacted drueff@bakerdonelson.com. already have an MMS in place, focus your efforts on building out good LPM processes. Consider the following formula for success: Operational Excellence = MMS (technology) + LPM (people/process) Adding legal project management will provide a higher state of operational achievement than maer management alone. One without the other is just treating the symptom without enabling the cure. ILTA Relationship Between LPM & MMS LPM — OUTSIDE COUNSEL COLLABORATION (People/Process) LPM — INTERNAL WORK MANAGEMENT (People/Process) MATTER MANAGEMENT SOLUTION (Technology) LPM MMS LPM

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