Peer to Peer Magazine

Fall 2016

The quarterly publication of the International Legal Technology Association

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Page 5 of 91

7 WWW.ILTANET.ORG In This Issue CONTENTS Features Sections Fall 2016 | Issue 3 Volume 32 The Evolving Business of Law Good Business Acumen Is Driving Trends in the Legal Workplace The Industrial Revolution of Legal: From Artist to Cog in the Machine Lawyers Are Now Part of a Larger Assembly Line Should LPM Be Billable? Two Sides to the Story Legal Project Management Is Under the Microscope Six Sigma in E-Discovery Reduce Variations and Defects in Your Processes Why the Bottom Line Should Be Top of Mind An Interview with Tim Armstrong, COO of Vinson & Elkins An Asset to the Enterprise: How Legal Departments Can Demonstrate More Value The Legal Department As a Strategic Competitive Advantage Litigation Support Models for Law Firms Which Model Is for You? 42 50 56 60 64 68 72 BEST PRACTICES 8 KM with Document Automation: A Game-Changer for Client Service 10 The Business of Avoiding Business Conflicts 14 Three Ways Analytics Can Tell Your Client's Story Faster and Beer 16 Steps To Streamline Your Processes 18 Service Desk Metrics: Best Practices for Data Analysis and Reporting 22 Beer Together with E-Discovery Managed Services ASK THE VENDOR 24 What game-changing technologies exist to modernize the business and practice of law? SMART MOVES 26 Volunteering Creates a Path to Success CASE STUDIES 28 Geing Smart with a Lean and Agile Intranet Strategy 32 Repurposing for a Purpose 34 Rewriting the Playbook: Cut Costs and Increase User Adoption in Firmwide Technology Deployments 38 The Power of Design for Legal Innovation ASK THE EXPERT 82 Managing Maers Effectively THE WORD ON WORDS 86 Guess Who's Coming to Email (Act II of IV) LESSONS LEARNED 88 Culture, Technology and the Billable Hour: What I Learned Moving from the Law Firm to the Legal Department Have questions? Want to contribute? Contact

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