Digital White Papers

22 WWW.ILTANET.ORG | ILTA WHITE PAPER KNOWLEDGE MANAGEMENT One Size Does Not Fit All: Practice Group KM resources your transactional lawyers use. Your approach will vary significantly depending on your KM content and maturity of the products in the jurisdictions where you practice. » Document Automation: In the drive for greater efficiencies, the transactional lawyer's toolkit will change in coming years. One of the tools to consider adding is document automation. While not new, document automation tools will likely see increased usage. Does document automation make sense in one or more areas of your transactional practices? If so, talk with your stakeholders about incorporating it into their work. Litigation Practices Litigation lawyers are expected to have a broad range of knowledge across many areas of law. Key to their practice is the ability to manage caseloads efficiently, especially in maers involving thousands of documents, multiple court deadlines and long time frames. » Knowledge About Key Players: Part of running a successful case is knowing whom to call on as an expert. Lists of experts, arbitrators and mediators, borne of the combined years of experience of the senior lawyers in a litigation practice, are critical practice tools for litigators. To enable junior lawyers to help retain these types of professionals, the knowledge must be organized so it can be recalled on the basis of various facets, including by industry, TOP CONTENT expertise and history. KM can assist by advising on how to best manage this content and by ensuring the firm's search capability is up to the challenge this nuanced information presents. » Research Resources: Litigators oen have knowledge of many areas of law and a deep understanding of procedural rules. A file might come in from a client in any number of industries, involving issues different from what the lawyer has seen before. Consequently, litigators need access to resources that will enable them to assess the case initially and later support the detailed analysis from which they will build their strategy and argue their case. Access to both internal and external research resources is critical. Internal collections of facta and research memoranda usually are the first step. Next up are the full resources in the library. Because these change continuously, we focus on building awareness around available resources (electronic, paper and human) and ongoing training to reinforce effective research techniques. » Case Alerts: Like other practitioners, individual litigators stay current on various areas of the law; but, two particular needs stand out: Litigators must stay on top of procedural rules and rulings that could affect case management Litigators must be current on emerging case law related to their active cases that could affect strategy and potential outcomes 1 2

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