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Minimize Risk and Maximize Reward:
Building a Compliant KM Collection
by Hollye R. Mann and Leslie H. Spiegel of Dickstein Shapiro LLP
Hollye R. Mann is the Director of Risk and Compliance at Dickstein Shapiro LLP. Hollye is an attorney who oversees the firm's new business intake, records, litigation docketing, managing clerk, information security, and risk and compliance attorney services. She can be reached at mannh@dicksteinshapiro.com.
Leslie H. Spiegel is a Senior Risk and Compliance Attorney at Dickstein Shapiro LLP. Leslie oversees risk and compliance attorney services at the firm, including assisting the firm with its compliance with client, ethical, and legal obligations. She can be reached at spiegell@dicksteinshapiro.com.
A knowledge management (KM) collection containing prior work product and best practices can be a useful resource for a law firm to access its collective knowledge and work more efficiently to provide effective client service. When building and maintaining a KM collection, however, a law firm must consider risk and compliance requirements. Being mindful of these requirements and ensuring that appropriate procedures exist to govern the collection will allow a law firm to provide a key practice solution to its attorneys and staff, and to comply with any client, legal or ethical obligations that it might have.
24 ILTA White Paper
