Issue link: https://epubs.iltanet.org/i/68817
SharePoint's Pivotal Role in Successful KM SharePoint Content and Data Aggregation Model SharePoint 2010 Intranets and Extranets Provides taxonomy representation, security, workflows, UI, forms libraries, lists, alerts and search InfoPath UI for structured data collection MS SSRS Advanced Reporting Engine Handshake Web UI WSS Reporting Web Services Represents vertical system data into forms, reports and data maintenance methods. IIS and ASP .NET Handshake Toolkit Relationship management and web services Enterprise SQL Data such as Accounting, DMS, Practice Management, CRM, etc. and AD, XML Data and XQuery MS SQL Server 2008 R2 With such a solution, you can consume content into a variety of Web parts that lend context based on how those parts are displayed and the data they represent. Again, given the substantial community of SharePoint resources available on the Web and within your local community, you have many more options to drive integration and creativity than typically available for our industry. A SharePoint Success Story My previous firm struggled for years with burgeoning email systems, varying retention policies and the lack of a comprehensive solution for storing, retrieving and leveraging email content in support of a client/matter. I came to the conclusion many years ago that in order to help my firm move beyond a technology department that focused on infrastructure and application patching, there had to be a way to create a new knowledge management paradigm. We needed a platform that would allow us to be in control and sufficiently integrate into verticals to create a broad horizontal solution. The platform could be leveraged for practice and administrative solutions and emerge over time into knowledge management processes that matched our organizational model. The platform had to be nimble, sustainable and allow for a quick launch that could be consumed by the firm and our clients quickly. SharePoint 2010 was that platform. The firm used SharePoint for several years before deciding that we needed a solution that would provide attorneys a method of profiling and retrieving content that mirrored Outlook — mainly drag-and-drop and navigating into folders. This solution would also have to ensure content was tagged with a diverse amount of ILTA White Paper 37