The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/67910
case studies to our email announcements, and the messages seem to have worked. People stop to talk to IT staff more about their personal technology now, but there isn't the expectation that we will fully support it. In the U.S., we have been allowing people to bring their own BlackBerry devices to the office for a few years now, so we have already built up some experience with supporting these in real- world situations. We have found that in these BYOD times people are much more self-sufficient when they own their own technology. They come to IT for advice, but they know that the trade-off for choice is that fixing the issue is ultimately their responsibility. There are always a few exceptions — those who feel entitled to support for their personal devices if they are using them to benefit the firm, but I don't believe these sessions encouraged that behavior. In fact, the BYOD Café may have had the opposite effect because users know there is a designated time and a place for that. Keep Security in Mind BYOD or not, we should always be operating with security in mind. Consumer technology presents new security challenges, but these sessions allowed us to have one-on-one conversations about the risks of saving confidential files to personal devices. We were able to walk users through their workflow and provide them with safe solutions, and we are actively working to implement Shining a Light into the Shadows of Telecom and Wireless Expenses by Sameer Hilal of vCom Solutions 46 Peer to Peer