Digital White Papers

November 2015: Business and Financial Management

publication of the International Legal Technology Association

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ILTA WHITE PAPER: NOVEMBER 2015 WWW.ILTANET.ORG 2 ABOUT ILTA Providing technology solutions to law firms and legal departments gets more complex every day. Connecting with your peers to exchange ideas with those who have "been there done that" has never been more valuable. For over three decades, the International Legal Technology Association has led the way in sharing knowledge and experience for those faced with challenges in their firms and legal departments. ILTA members include firms of all sizes and all areas of practice, all sharing a common need to have access to the latest information about products and support services that impact the legal profession. STATEMENT OF PURPOSE ILTA provides the premier environment for peer connections, education and collective intelligence to leverage the strategic advantages of technology in the legal profession. DISCLAIMER This report is designed for use as a general guide and is not intended to serve as a recommendation or to replace the advice of experienced professionals. If expert assistance is desired, the services of a competent professional should be sought. Neither ILTA nor any author or contributor shall have liability for any person's reliance on the content of or any errors or omissions in this publication. COPYRIGHT NOTICE Copyright © ILTA 2015. All rights reserved. No part of this report may be reproduced in any manner or medium whatsoever without the prior written permission of ILTA. Published by ILTA c/o Editor, 9701 Brodie Lane, Suite 200, Austin, Texas 78748. Smart law firms are finding ways to drive client value through better business and financial management practices. FROM THE EDITOR They are understanding client needs and wants, developing client-focused solutions, re-evaluating and streamlining business processes, and reimagining legal services — some might say they deliver it in a nice package. What can you do to package your services better and drive client value? ILTA's "Business and Financial Management" white paper is but one resource to help you answer that question. Our authors have unveiled the inner workings of legal operations, exposed how to build Lean from the ground up, introduced rebuttals to lawyer objections to destroying paper, uncovered collections tips and more. These are just some of the things that can help your legal organization stand apart from the competition. We also encourage you to browse the 2014 Business and Financial Management white paper. Thank you to everyone who contributed to ILTA's white papers in 2015! If you're interested in authoring in 2016, review our editorial calendar. Tell a friend to author for ILTA! Randi Mayes Executive Director

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