PEER TO PEER: THE QUARTERLY MAGA ZINE OF ILTA 66
ASK THE EXPERT
LISTEN TO THE RECORDED
INTERVIEWS ONLINE:
www.iltanet.org/podcasts
Andy: When you're in the office, you have moments of interaction
that interrupt your day. There are many studies about interruptions,
how much time it takes to get back on task and productivity levels
associated with that. Although, it is important to have interaction,
so when we have people telecommuting, we bring them into the
office for occasional facetime. It's cultural; it's having pizza in the
conference room while generating ideas — it's not necessarily a
productivity-focused day.
When I'm telecommuting, I get up in the morning and start
working a lot earlier. I don't have to get dressed up, commute to and
from the office, leave my work area for lunch, etc. I usually stay on
longer, too. We find that people have no problem putting in extra
time because they'd normally be commuting or what have you. This
helps morale and with situations at home. It helps with hiring a
diverse workforce. These factors positively affect productivity and
collaboration.
Paul: Reliable and fairly high-quality videoconferencing technology
is essential for successfully maintaining productivity and
collaboration levels when you have a remote workforce. We have
several attorneys who primarily work remotely, and we have them
schedule periodic visits to the office. It sounds simple, but it sets
a schedule, an expectation. It also provides an opportunity for
remote workers to meet those who support them in IT and discuss
questions or issues they have experienced. If you're transitioning
employees to a remote setup, employees who are used to an in-
office work environment, you need to focus on due diligence after
they move from their normal physical space. Check in with them
periodically, be aggressive and ask what additional tools might be
needed. Make sure you keep people engaged.
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