Issue link: https://epubs.iltanet.org/i/5394
www.iltanet.org Firm University 11 Lessons Learned from firm universities good reputation, and we're working on a New Year's resolution program to get more learners (senior staff and attorneys) to the university in 2010, coupled with an upgrade and the addition of very task specific modules. While we've been successful in getting it out there and getting value from it, we are by no means done. It is also a primary goal to keep our users interested. To continue to have this be a viable resource to our learners, we have to keep it fresh and new and repackage it regularly. We still need to come up with a name for the 2010 learning initiative, but I'm confident that the firm university will continue to benefit and interest our users for years to come. WorDs oF WIsDom Consider the personalities of your users as well as their skill sets. Diversify your learning offerings based on this. The firm university, to really have an impact, needs to have something for everyone, and it needs to be easy to find and the material kept up-to- date. I would also advocate that IT maintain the database and scheduling and modules, based on input from the stakeholders. Conversely, the training measurement and any resultant punitive actions should not be IT's responsibility and not seen as part of the firm university program. I would also start slowly if possible. While it's enticing to throw it all out there as a deliverable, break down the different parts of the university and sell them as important parts of a bigger picture (with the bigger picture coming soon). The rolling out of a firm university should be managed like a project, from start to finish. If done right, it can become your most public asset and will eventually sell itself. ILta Name . . . . . . . . . . . . . Karnie Moesenthin Firm . . . . . . . . Leonard, Street and Deinard City . . . . . . . . . . . . . . . . . . . . . Minneapolis Number of Offices . . . . . . . . . . . . . . . . . . 4 Number of Learners . . . . . . . . . . . . . . . 414 FIrm UnIversIty goaLs The welcome message on our Deinard University website clearly states our program goals. Our firm is dedicated to our clients' success; we are equally dedicated to our employees' professional success. As represented in our core values, the firm supports and encourages a culture of continuous learning and improvement. The goal of Deinard University is to prepare staff to become professionally excellent, so in turn they deliver excellence to each of our clients. All employees are asked to embrace