ILTA White Papers

ILTA White Paper Firm University 8 FIrm UnIversIty goaLs It's been over five years now since we launched B&D University as an alternative approach to learning technology. Our goals were to provide the ability to assess learning needs, register for classes, attend online training, refresh the classroom experience with access to exercises and handouts and watch task- based demonstrations. aLIgnment WIth FIrm goaLs Our firm has always known the value of training programs, but individuals were finding it harder to be available at the time traditional classroom training was scheduled and were seeking alternative ways to learn. management bUy-In The executive director at the time of designing B&D University was very supportive, as was the chief executive officer who followed. I believe both individuals listened to their attorneys and support staff and were willing to support the budget requests for the structure to make it successful. marketIng New hires are introduced to B&D University on their first day, and we continually refer people to this resource in announcements of new learning opportunities or major project rollouts. We also remind people who call our Solutions Center of documentation or tutorials that could provide a reference to their question. LearnIng opportUnItIes Our program includes classroom training, distance learning via Live Meeting sessions and e-learning. We have just a few recorded sessions but look forward to expanding this medium in the near future. traCkIng Our learning management system (LMS) is the foundation of our firm university and has the ability to track attendance and run reports. motIvatIng Learners to partICIpate We continually promote new offerings in B&D University and work closely with the HR department in identifying individual learner needs so we can develop specific learning plans. Another motivation is the ability to access B&D University from home. InCentIves or CertIFICatIons We do not have any certification programs nor offer any incentives other than the opportunity to learn so our staff is better equipped to be successful. Name . . . . . . . . . . . . . . . . . . . . Jan Huber Firm . . . . . . . . . . . . . . . . . . Baker & Daniels City . . . . . . . . . . . . . . . . . . . . . Indianapolis Number of Offices . . . . . . . . . . . . . . . . . . 6 Number of Learners . . . . . . . . . . . . . . . 750

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