ILTA White Papers

www.iltanet.org Firm University 5 Ensuring that employees have the right tools, knowledge and skills to perform has never been more critical. Building and growing learning centers in-house is a popular method of providing a climate for ongoing learning. The lead article in this white paper extols the virtues of the firm university in creating and sustaining a culture of learning, and many peers who are instrumental in the success of their firms' centers share their secrets. This publication doesn't stop there — our expert authors provide advice on how Web 2.0 is influencing learning management systems, how to support training initiatives with low-cost (or no-cost) solutions, how the art and psychology of persuasion can make your presentations shine, and much more. ILTA's User Support Peer Group, led by Honora Wade of Perkins Coie, provided direction and support in the production of this white paper, and their content abounds on ILTA's website. Check out the additional resources page at the back of this white paper for a wealth of ideas on training and support issues. Randi Mayes Editor-In-Chief 6 Lessons LearneD From FIrm UnIversItIes by Char LeMaire of Traveling Coaches A firm university is not just a tool for improving employees' technical skills; it's the incubator for building a culture of learning. See how several firms have succeeded in meeting the challenges of training at Firm U. 18 LearnIng management systems In a Web 2.0 WorLD by Sue Pasfield of Capensys The race is on in the learning management system market, wherein vendors are meeting traditional demands while moving to accommodate Web 2.0 functionality, performance and talent management, and informal learning. 24 traInIng on the Cheap Hear from the experts on how to meet the demand for training with tools that are low-cost or no-cost. The article highlights many of the pearls of wisdom from a popular conference presentation and encore webinar. 28 engagIng yoUr aUDIenCe: CreatIng persUasIve presentatIons by Corby Guenther of Bingham McCutchen and Jeffrey Roach of EncoreTech Knowing how to persuade, developing strong content and being in control of the delivery are the glue that hold a presentation together. Your audience benefits from your thorough preparation. 34 LearnIng management systems: the mooDLe optIon by Mark Manoukian of Kegler, Brown, Hill & Ritter Moodle (Modular Object-Oriented Dynamic Learning Environment) is a robust LMS that provides a complete array of features and functions. The "free download" is a price anyone can afford, and 30 million users worldwide have jumped on the Moodle band wagon. In this Issue

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