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Firm University

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ILTA White Paper Firm University 28 F rom the boardroom to the classroom, presentations can go down in flames in a variety of ways. How many times have youa attended a seminar where the presenter wasn't prepared, the projector died or the slides were designed so badly that they were unreadable? Knowing how to persuade, developing strong content and being in control of the delivery are the glue that hold a presentation together. If any of the three begin to break down, the whole thing can quickly come undone, leaving the audience restless, confused, embarrassed or outright resentful. For the record, resentful people are not happy people, and unhappy people are not easily persuaded. For the last year or so, we've been taking a close look at presenters and presentations to see if we could identify a clear pattern of what works — a systematic approach that anyone could adapt to become a better presenter. We knew that in order Corby guenther bingham mCCutChen Jeffrey roaCh enCoreteCh Engaging Your Audience: Creating Persuasive Presentations

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