Issue link: https://epubs.iltanet.org/i/53573
Adequately staffed (just getting by) Inadequately staffed (doing more with less) Comfortably staffed (have some wiggle room) 14% 13% WE LIVE IN INTERESTING TIMES — AND SOMETIMES WE GET TO PLAY 48% 43% 38% 43% WITH INTERESTING TOYS While we go about addressing the challenges of efficiently 2011 2010 Here are your predictions for IT staffing over the coming years: I don't think we'll ever see a return to prior levels I am optimistic that we'll return to prior levels in the future but not next year I am optimistic that we'll return to prior levels of staffing next year I think we'll continue to reduce staff next year 3% 4% 2011 2010 18% 25% 45% 28% 34% 43% "just getting by" with our new normal IT staffing levels and increasingly believing economic conditions have changed for good or at least the foreseeable future, we're also getting new opportunities to do what IT professionals love — that is, to learn and use new technologies. For the first time, we asked our survey respondents how they are addressing the "consumerization of IT." Here are the responses to the question of whether you have changed staffing structures or skill sets as a result of end-user demand to use consumer technologies for firm business (note that multiple responses were allowed): Purchased relevant consumer technologies for IT department so staff can properly support Increased amount of staff time spent on supporting consumer technologies for firm business We have added staff training to support various consumer technologies We have added staff to support various consumer technologies 9% 2011 24% 30% 37% And when we asked for your outlook on economic conditions for the coming year, the majority of you do not predict improvement, and an increasing number believe economic conditions have changed permanently: I believe the effects of the downturn will continue through the coming year I believe economic conditions have changed permanently I am optimistic that we will return to pre-2008 conditions 23% 17% 19% 25% 2011 2010 8 2011 Staffing Survey www.iltanet.org Hats off to iPads, and a nickel to the one who accurately predicts the next really innovative and disruptive technology! ILTA 58% 58% To view the results of the "consumerization" questions from ILTA's 2011 Technology Survey, click here.