Issue link: https://epubs.iltanet.org/i/53573
ILTA's 2011 Staffing Survey After-Hours Coverage Compensation? On call, with no extra compensation - part of the job On call, paid based on actual time spent on call On call, paid based on fixed stipend (paid even if no calls) On call, compensatory time Trips to the office not compensated - part of the job Trips to the office paid based on actual time spent Trips to the office paid based on guaranteed minimum Trips to the office paid on fixed stipend Not applicable - do not provide after- hours coverage 56% 33% 1% 7% 24% 21% 2% 0% 7% 41% 43% 20% 8% 12% 24% 6% 2% 6% 38% 52% 37% 13% 13% 30% 11% 2% 3% 36% 47% 51% 7% 9% 36% 4% 2% 2% Staff Changes As a Result of End User Demand to Use Consumer Technology We have added staff to support various consumer technologies We have added staff training to support various consumer technologies Purchased relevant consumer technologies for IT department so staff can properly support Increased amount of staff time spent on supporting consumer Dedicated Admin. Support within IT Dept? Yes No Small 11% 89% Medium 8% 92% Large 19% 81% Very Large 53% 47% technologies for firm business Small Medium Large Very Large Small Medium Large Very Large Changed Staffing Structure As A Result Of End User Demand To Use Consumer Technology Yes No Small 31% 69% Medium 42% 58% Large 38% 62% Very Large 49% 51% 21% 5% 8% 32% 38% 52% 50% 45% 54% 71% 83% 91% 51% 62% 63% 64% Change in IT Personnel From 2007 to 2011 # FTE Dedicated Admin. Support within IT Dept Average Median Small 2.5 1.0 Medium 1.3 1.0 Large 1.2 1.0 Very Large 4.6 1.0 Change in IT Personnel From 2010 to 2011 Project Management Dept or Dedicated Project Manager in IT Yes No Small 3% 97% Medium 2% 98% Large 10% 90% Very Large 53% 47% Increased Decreased Stayed the same Increased, returning to 2007 levels Small 8% 11% 81% 0% Medium 21% 12% 67% 0% Large 30% 15% 56% 0% Very Large 44% 10% 44% 3% Increased Decreased Stayed the same Small 15% 25% 60% Medium 30% 19% 51% Large 36% 31% 33% Very Large 28% 36% 36% www.iltanet.org 2011 Staffing Survey 45