The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/51267
built-in tools for mail infrastructure and looking elsewhere to expand that. It's going to be interesting to see where we go with security for these devices. Ryan: We find it especially challenging when the support person and the mobile device are in different places, which, by their nature, is common. Remote management utilities are a "must have," as are remote control utilities, which is why it's so important that your target platform supports those capabilities. If a picture is worth a thousand words, then remote control of a device is worth a million. You can save valuable attorney time and patience by connecting and resolving the problem instead of trying to walk through the steps over the phone. And your support capabilities will vary not only based on the devices you support, but the purpose for which they are deployed. Support for a "thick-client" laptop looks much different from a tablet deployed as a virtual-desktop terminal. Justin: The important thing we all need to come to terms with — and in many ways, we already are — is that there is no one perfect device or form factor that fits all work styles or personal needs. So a year or two from now, you may have two, three or even four devices that will provide different ways for you to interact with your work environment; say, a laptop for generating heavy work product, a tablet and certainly some sort of smartphone. We may even have a smart wristwatch that's connected to a calendar and GPS — that knows where you are, where you're going, what you're doing and when you're doing it. It'll be able to feed you information on your wrist that helps you make good decisions about, for example, what traffic routes to take or whether you need or don't need to get to the airport early. Ryan: The most common complaint I hear about smartphones today revolves around reading small fonts on a small screen. We already have the technology to make smaller devices, but as long as it's people that need to use them, the humancomputer interaction, or HCI, necessitates the sizes and form factors we see. It's been fun to watch the market try to meet the demand for a device somewhere between a Less Cost - Less Stress The Complete Partnership for Successful Rollouts... MSOffice 2010 iManage NetDocuments Nuance Workshare Acrobat CCC Macros Payne MacPac Innova Compliance Any Legal Application www.capensys.com info@capensys.com Tel: 813.902.2211 22 www.iltanet.org Peer to Peer Do you envision that devices will continue to get smaller and further enable lawyers to complete daily work on the go?