Peer to Peer Magazine

December 2011

The quarterly publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/51267

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ASKTHE EXPERT How Small Is Too Small for Working on the Go? How Small Is Too Small for Working on the Go? User Support Services Ryan Alban Ryan Alban is the IT Logistics Manager at DLA Piper, where, in addition to managing the firm's wireless program, he is also responsible for identity management and coordinating employee arrivals and departures. Ryan is a member of ILTA's Communications Technologies Peer Group Steering Committee. He can be reached at ryan. alban@dlapiper.com or on Twitter @ ralban. David Gardiner David Gardiner is the EMEA Server Operations Manager at Mayer Brown LLP and has 17 years of experience in IT operations in professional services firms. David is responsible for Mayer Brown's global messaging infrastructure and recently led the project to introduce iPhone, iPad and Android devices into the firm. He is also leading the firm's messaging platform upgrade to Exchange 2010. David can be reached at dgardiner@ mayerbrown.com. Justin Hectus Justin Hectus is the Director of Information for Keesal, Young & Logan, the only law firm recipient of a 2003 InfoWorld 100 award for innovative mobile initiatives. Justin received a 2011 ILTA Distinguished Peer Award for the development of a learning environment that measures skill levels across all applications and job functions, provides personalized training opportunities and credit for participation via a custom- built Web-based system. He can be reached at justin.hectus@kyl.com. Steven Shock Steven Shock is the Chief Technology Officer for Irell & Manella LLP. With over 20 years of experience in legal information technology, he has held roles as an IT director, system integration manager, lead systems engineer and IT support specialist. Steven is currently a member of ILTA's Server Operations and Security Peer Group Steering Committee. He can be reached at sshock@irell.com. 18 16 www.iltanet.org Peer to Peer Charlotte Washington Charlotte Washington is the Manager of Technology Services for Sheppard Mullin. She has led and participated in software upgrades and implementation projects for nearly 100 law firms and corporations. Charlotte serves as the Communications Liaison for ILTA's User Support Peer Group and is a featured speaker at ILTA conferences and regional events. She can be reached at cwashington@sheppardmullin.com.

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