Issue link: https://epubs.iltanet.org/i/45522
SIX KEY AREAS OF INTELLIGENT LEGAL INFORMATION MANAGEMENT client data to separate vendor applications or service providers for e-discovery purposes. Flexible Deployment: For greater flexibility, organizations can deploy hybrid models that allow for gradual transitions to cloud-based information governance by module or department without disrupting end users. Hybrid models take the best of both worlds by using a combination of on-premise and cloud-based deployments. As an example, legal hold can be implemented onsite and integrated with mail, file systems and active directory. Then, using a secure data transfer method, the content can be automatically moved to the cloud for preservation, governance, records management, etc. While the choices of cloud providers are many, counsel should be sure the capabilities fulfill the organization's information governance goals. A few questions to consider: • What type of customers is the cloud provider already serving? Do they represent the world's top organizations? • Is the provider Safe Harbor-certified? • Are services available worldwide? • Does the provider offer auditability with Statement of Accounting Standard number 70 (SAS 70 Type II)? • Are the provider's data centers under 24/7 surveillance and protected with the highest level of security, such as biometrically controlled doors, exterior and interior CCTV cameras, motion detectors, alarm panels, etc.? It is important for counsel and law firms to note that while cloud-based solutions can be public, private or a hybrid of the two, public cloud-based solutions are not recommended for critical business processes like e-discovery. Public cloud services, made popular for storage of personal data such as photos, email and files, are not built for compliance and discovery. They typically lack the security, privacy, accessibility, control and SLAs required for information governance and e-discovery. MOBILE COMPUTING The dramatic increase in the use of smartphones, iPads and tablet computers has extended the reach of counsel and law firms, putting the enterprise and critical applications at their fingertips and making it much easier to stay in touch and work outside the office. Today, few individuals work without a BlackBerry, iPhone or other type of smartphone or tablet. Mobile devices allow counsel to communicate discreetly, access up-to-the-minute information, decrease response time to clients and generally accomplish more within a limited workday in which time is a valuable commodity. Additionally, to ensure a seamless and secure mobile computing experience, choose a solution that allows users to connect instantly from their mobile devices to find archived and live enterprise content, wherever it resides. Security: Due to the nature of mobile devices, mobile apps present new security challenges that must be addressed by both the infrastructure platform and the storage capabilities of mobile devices. Data access, transmission and storage www.iltanet.org Risky Business 9