What network operating systems does your firm use?
COMPUTER HARDWARE/
VIRTUALIZATION
OFFICE APPLICATION/
SOFTWARE/LEARNING
LAWYERS AND FIRMS
(choose all that apply, multiple response question)
2013 responses
MUST RESPOND
ILTA's 2013
trending data
TECHNOLOGY SURVEY
Before engaging in reactive pricing and before rethinking billing structures,
RECORDS MANAGEMENT/
full-service law firms must begin to understand the value they add so they
can explain it. PRACTICE MANAGEMENT/KM
There is nothing inherently wrong with the billing rate formula
Windows 2008 Server
per se. Regardless of whether one is selling sneakers or legal services and
regardless of whether clients are paying by the hour or through a fixed or
LITIGATION SUPPORT
contingency fee, revenue must cover costs.
96%
68%
Windows 2003 Server
The challenge is a perceptual one in the minds of clients that have the
EMAIL/MESSAGING/
capacity to bring a large segment of the work outside legal counsel used to
ANTIVIRUS
Windows 2012 Server
do and to perform it themselves more cheaply. In doing so, they have set
what they believe to be EMAIL prices for these services. The ball is now in
MANAGING market
our court to respond, not through gimmicks, but through a serious rethinking
STORAGE/HISTORY
Linux
of what it is we do as lawyers and how are we going to sell it.
Windows 2008 Server
is now available!
Windows 2003 Server
31%
31%
Windows 2012 Server
21%
21%
21%
18%
18%
Linux
MOBILE MESSAGING
Windows 2000 Server
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6%
6%
11%
16%
22%
Windows 2000 Server
Alain Lemay is the Head of Operations for the Montreal office of
NETWORK/SOFTWARE
Dentons Canada LLP. Among Alain's numerous responsibilities are
MANAGEMENT
Novell Netware
pricing and overseeing the management of client files to ensure work 2%
Novell Netware
is done appropriately and meets clients' expectations. Alain works
REMOTE ACCESS/ INTERNET/ on developing and monitoring alternative fee
closely with Danielle
TELECOMMUNICATIONS
Unix
2%
arrangements. Contact him at alain.lemay@dentons.com.
Unix
olofsson@dentons.com.
ANNOYANCES AND TRENDS
click here for
results by firm size
2%
1%
3%
2%
2013
for developing the legal project management program that is in place
arrangements and legal project management. Contact her at danielle.
2%
2%
2%
2%
Other
BUSINESS CONTINUITY
Danielle Olofsson is a knowledge management lawyer and the Marketing
AND SECURITY for the Montreal office of Dentons Canada LLP. She is responsible 2%
Other
Lead
in Montreal.
TECHNOLOGY SPENDINGDanielle writes on the topics of pricing, alternative fee 0%
2%
2%
4%
7%
25%
50%
75%
100%
0%
25%
50%
