The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/21494
WINNING THE ROLLOUT WAR as many course delivery methods as possible. Including the following methods will help you build a comprehensive training program: • Conference Room Demonstration. This is a great marketing tool for introducing software to the firm. Large conference room trainings can demonstrate ideas for improving workflow efficiencies through the use of the new or updated product. This is where you can bring a little awe to the table to pique the interest of the users. • Desk-Side Instruction. Lack of time is everyone’s enemy in a law firm. Desk-side instruction is the perfect learning opportunity for trainers as well as the end user. It is a given that the end user receives the benefit of one-on-one tailored instruction, but the trainer also gains insight into a team or practice group’s process. This insight can only serve to enhance future interactions with the practice group or with curriculum development. It is a win-win proposition. • Hands-On Classroom. If we were to take a poll, most people would say they learn by doing. This is probably the most effective teaching method for a rollout. • E-Learning Modules, or Live or Recorded Webinars. Having learn-on-the-fly options are essential for our global, 24-hour work cycle especially since scheduled classes do not fit into everyone’s calendars. • Electronic Reference Guides. Some users will never get away from paper, but bookmarked or linked references that allow users to quickly target a topic can be more practical for busy desks, not to mention a greener solution for the firm. THE FUTURE: EVOLVE THE ROLE OF TRAINER RATHER THAN OUTSOURCE TRAINING SERVICES “Corporate clients in recent years increasingly have insisted that law firms provide legal services more efficiently . . . They are asked to be increasingly Biologist John Medina’s book, Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School, provides some great tips for trainers, coaches, presenters or anyone wanting to optimize time spent in teaching: • 2:00 – 4:00 p.m. is the “nap zone.” As a presenter, your time would be better spent with a break to exercise or nap! •The brain likes to process in chunks –– it’s better to give six 10-minute talks than one hour-long lecture. •Emotional arousal helps the brain learn. The brain remembers the emotional components of an experience more than anything else. Bring some passion to your topic! •Physical exercise boosts brain power. Get your classroom or audience moving! • Brains need breaks. The most common communication mistake is relaying too much information without spending enough time connecting the dots. •Communicate more with pictures than with words. Sadly, a typical PowerPoint presentation has nearly 40 words per slide. Peer to Peer the quarterly magazine of ILTA 79