Peer to Peer: ILTA's Quarterly Magazine
Issue link: https://epubs.iltanet.org/i/1544492
20 LEGAL OPERATIONS, KNOWLEDGE MANAGEMENT, AND BUSINESS DEVELOPMENT Legal operations teams have emerged as early adopters. According to a January 2026 Bloomberg Law article on in-house legal teams, Patricija "Patty" Corey, legal operations manager at cybersecurity company HUMAN, articulated the shift. "The teams that stand out will use AI, vibe coding, and light tech skills to build and iterate on real solutions quickly, without waiting on outside help." Real-world examples abound. As documented on the Debevoise Data Blog in September 2025, lawyers at Debevoise & Plimpton used vibe coding to create an AI policy training game -- a fully functional web application built entirely through natural language prompts. According to Nonbillable, at Linklaters, associate James Phoenix built an AI time recording tool as a side project that is now deployed firmwide. The applications range from billing analytics dashboards and matter budgeting tools to conflict check enhancements that layer firm-specific business rules on top of existing systems. Knowledge management professionals are building precedent recommendation engines that understand practice-specific context, document assembly tools that pull from firm-specific clause libraries, and research briefing systems that aggregate information across internal knowledge bases. When KM professionals who deeply understand their users' needs can build and refine tools based on immediate feedback, usage rates climb, and the tools become embedded in Vibe coding opens possibilities beyond CRM configuration. TRANSFORMING CORE daily workflows rather than remaining shelfware. Business development teams are discovering that vibe coding opens possibilities beyond CRM configuration. Client analytics, pipeline tracking, and relationship mapping all rely on data that exists across multiple systems -- a perfect use case for custom integration tools that can be built in days rather than months. Justin Picciano, former Vice President of Sales and Customer Success at Introhive, points out how the rise of this capability impacts firm efforts around client intelligence. "The CRM is now just one of many data sources law firms can use to leverage information about their client relationships. AI- powered coding capabilities enable firms to rapidly integrate, distill, and distribute customized client intelligence across multiple contexts -- billing, engagement history, matter intake, experience management, marketing, and communications. This creates a powerful capability to detect client health signals

