P2P

PeerToPeer_Spring_2026

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1544492

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100 WHY WE BUILT PC CHAT The legal profession faces mounting pressure to modernize operations while upholding the highest standards of client service, confidentiality, and security. Our firm recognized that traditional approaches to information management were limiting our ability to grow. The need for instant access to case precedents, regulatory updates, document analysis, and internal knowledge had reached a point where manual processes could no longer meet our stakeholders' needs. INSIDE PC CHAT: Developing a Custom AI Chatbot with our AI Stack FEATURES BY ABEL GALINDO Key drivers behind the decision to build the PC Chat included: • Competitive Advantage: positioning the firm as a leader in legal technology adoption • Attorney Productivity: reducing time spent on routine information retrieval so attorneys can focus on high-value legal work and client relationships • Proprietary Knowledge: unlocking decades of institutional expertise, case histories, client matter insights, and legal know-how, and making it accessible to everyone on the team • Eliminating Information Silos: consolidating fragmented knowledge across SharePoint, case management systems, and external data into a single, unified interface via Denodo data virtualization • Strong ROI: projecting measurable time savings in document drafting, research, client response, and administrative tasks

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