P2P

Winter25

Peer to Peer: ILTA's Quarterly Magazine

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P E E R T O P E E R M A G A Z I N E · W I N T E R 2 0 2 5 3 PEER TO PEER MAGAZINE: WINTER 2025 January 2026 · Issue 4 · Volume 41 EDITOR Crystal Little DESIGN Kendall Lazorchak ADVERTISING Tyler Howes DISCLAIMER This report is designed for use as a general guide and is not intended to serve as a recommendation or to replace the advice of experienced professionals. If expert assistance is desired, the services of a competent professional should be sought. Neither ILTA nor any author or contributor shall have liability for any person's reliance on the content of or any errors or omissions in this publication. COPYRIGHT © ILTA 2026 ALL RIGHTS RESERVED. No part of this report may be reproduced in any manner or medium whatsoever without the prior written permission of ILTA. To request permission for use, contact publications@ iltanet.org. Published by ILTA c/o Editor, 159 N. Sangamon Suite 200, Chicago, IL 60607. HOW TO UPHOLD ENTERPRISE- WIDE PRIVACY BY DESIGN AMID RAPID INNOVATION by Tracy Bordignon GOVERNANCE IN THE AI ERA STARTS WITH PEOPLE by Ingrid van de Pol-Mensing BUILDING BEYOND SOC 2: AI COMPLIANCE FOR THE NEXT ERA OF LEGAL TECHNOLOGY by Karun Mahadevan 48 52 56 GROWING WITH GUARDRAILS: MAKE AI GOVERNANCE YOUR STRATEGIC ADVANTAGE by Greg Dickason 64 THE REAL "AI MOMENT" IN LITIGATION IS DATA ORGANIZATION, NOT GENERATIVE OUTPUT by Keao Caindec 44 INTEGRATING TECHNOLOGY WITH CUSTOMER SERVICE: PRESERVING THE HUMAN ELEMENT by Nadia Choptain 60

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