P2P

68 (the vertical part of the "T") and a broad set of four core competencies (the horizontal stroke of the "T"): • Communication for formulating prompts, applying the technologist's subject matter expertise • Collaboration for partnering with GenAI through iterative problem-solving • Critical thinking for verifying output • Curiosity for inspiring continuous learning These agile T-shaped technologists will play a critical role in the workplace of the future, filling talent gaps and fostering cross-functional collaboration and innovation. Team-driven process redesign By engaging teams as active thought partners rather than passive end users, the Triple T model can help drive transformational change through an iterative redesign process: • Mapping end-to-end workflows to identify pain points • Crowdsourcing solutions through team ideation sessions • Prioritizing solutions • Testing and refining Impact stories and learnings can be shared across teams to build momentum as part of a shared AI culture. Involving communities of practice as co- creators in work redesign fosters collaboration, creativity, and ownership, creating a virtuous feedback loop —the flywheel of innovation. Technology augmentation By developing T-shaped technologists and engaging them as co-creators in redesigning work, the Triple T model unlocks the transformative power of GenAI. It enables us to advance beyond the early experimentation phase of applying GenAI in isolated use cases as a tool to automate fixed tasks. With Triple T, GenAI becomes the engine driving full-scale implementation through transformative case studies, empowering employees to reshape the future of work. The Triple T model is meant to be a launchpad, and not a substitute, for a comprehensive implementation plan, starting with leadership at the top to set the broader With Triple T, GenAI becomes implementation through transformative employees to reshape

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