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P E E R T O P E E R M A G A Z I N E · S U M M E R 2 0 2 5 71 For example, addressing workflows with minimal visibility—such as client intake processes or financial reporting—provides immediate benefits and creates a blueprint for further platform extensions. It's crucial to maintain strategic focus, prioritizing the areas that deliver the highest ROI in terms of visibility, cost savings, or time management. DIGITAL SUCCESS STORIES IN LAW FIRMS Deploying a digital workflow platform for onboarding reduces manual redundancies across HR, IT, and operational teams. New hires navigate clear pathways prebuilt into the system, ensuring their entry into the firm is purposeful and seamless. Implementing automation for routine tasks, like document compilation or scheduling, frees assistants to focus on high-value activities. This not only enhances productivity but also elevates the quality of support provided to practicing lawyers. Whether it is client intake, billing system integration, or marketing analytics, workflow platforms provide law firms with tools to adopt countless automated workflows that function harmoniously across departments. This approach maintains operations' scalability and adaptability, two key factors for long-term success. The legal industry, like any other sector, must evolve in this digitized age to remain competitive. By adopting modern workflow platforms, law firms position themselves not merely for survival but for excellence. The shift to becoming a platform firm is monumental in its scope, yet its importance cannot be overstated. This transformation not only equips firms to outperform competitors but also unifies their internal workflows, drives talent satisfaction, and enhances client outcomes. For law firms, the time to act is now. Transforming through a workflow platform is not about following trends; it is essential for firms that want to meet the demands of today's legal industry and stay competitive in the future. ANDREW DOBER is the COO for K2 Services. He is responsible for the organization's operational strategy, service offering delivery, performance, and people. He drives strategy through operational, financial, and service excellence across all organizational functions. workflow platform is not about for firms that want to legal industry and stay future.

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