P2P

Summer25

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1538025

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P E E R T O P E E R M A G A Z I N E · S U M M E R 2 0 2 5 53 A rtificial Intelligence (AI) continues to shape the way we operate in legal technology environments, enabling our legal teams to increase their dexterity in the rapidly evolving field. Key technological milestones, including the rise of the internet and search engines, the proliferation of social media and cloud computing, the maturation of AI in the 2010s, and the recent emergence of generative AI (GenAI) and conversational agents, mark this evolution. Each of these advancements has played a significant role in the digital transformation of society. In the workplace, conversational chatbots now empower users to search for unstructured data within their organizations, such as documents stored in SharePoint or internal wikis. However, access to structured data remains a challenge. This type of information is typically locked behind complex databases and analytics platforms, often requiring the expertise of data analysts or business intelligence professionals to interpret and unlock its value. Even when users gain access to data in their CRM, HR, or finance systems, other hurdles emerge: data quality issues, siloed systems, and standardized data governance. Perkins Coie addresses this challenge through our proprietary legal chatbot, PC Chat, which is integrated with our enterprise data hub via the Denodo AI SDK. This integration enables PC Chat to access governed and curated datasets, explicitly prepared for analytics, and query them using natural language. As a result, non-technical users can quickly and confidently retrieve accurate, actionable insights, bridging the gap between data and decision-making across the firm. GENERAL USE CASES AND TARGET AUDIENCE Instead of sending an email and waiting a whole day for a response, partners can ask the chatbot. • Which lawyer has worked with Client X on the legal issue of bankruptcy before? • Am I on pace with the budget for the matter? • Which lawyer has experience in distribution alliances? • What was the click-through rate on our last email campaign? • Please give me a list of prospects and form email drafts for outreach. • What are the average years of experience lawyers have in the aerospace industry? This chatbot is a game-changer for non-technical users, providing them with quick and intuitive access to real-time data, even if they lack SQL skills. By removing technical barriers, the platform democratizes data across the firm, enabling attorneys, business professionals, and other stakeholders to make informed decisions without depending on specialized data teams.

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