ILTA Awards

2025 / S O L U T I O N P R O V I D E R O F T H E Y E A R more than doubled to 15 matters, and the software now supports a minimum of three new issues a month for the firm. This expansion is typical among Opus 2 clients and led to the company achieving 120% client retention in 2024. O p u s 2 's d e d i c a t i o n to c u s to m e r s e r v i c e , s of t w a re innovation, and internal team building embodies ILTA's core values. Their team members routinely share valuable thought-leadership content with ILTA's community by posting blogs, authoring articles for ILTA publications, and hosting helpful webinars on best practices for lawyers and litigation support professionals. Easy-to-use AI-generated transcript summaries in various formats: • General - Provides basic summary of the transcript • Narrative - Offers easily digestible story and account of what happened • Page line - Summarizes pages/lines that link directly to source content • Topical - Gives information about key topics covered in the transcript • Q&A - Provides a simple, Q&A structure mirroring the transcript flow past four years, meaning that in the next 12 months, one out of every four attorneys may either leave or join a firm. Cases helps to secure and retain vital institutional knowledge throughout on- and off-boarding transitions. Many clients attribute the success of adoption to the platform's intuitiveness and user-friendly interface. Opus 2's dedicated team of implementation consultants, many with litigation experience, gather valuable insight into legal workflows and the practical concerns surrounding t e c h n o l o g y a n d A I a d o p t i o n b y d e ve l o p i n g d e e p relationships with lawyers and law firms. This client-driven approach ensures that feedback from legal professionals is collected, considered, and used to inspire valuable platform enhancements. Consultants work closely with clients to ensure successful onboarding and training. After launching the software, Opus 2 assigns a dedicated client manager as a partner to support each law firm in driving continual adoption. Client managers work with early adopters to share real-world examples of how the software can solve challenges or client needs. One Am Law 200 firm implemented Opus 2 Cases with a pilot group that worked on six litigation matters in the first six months. Over the next six months, the use of Cases The upgrade: AI-enhanced transcript management The Firm's most immediate need was to use AI for transcript management, presented a solution that delivers transcript summarization and analysis in minutes. seconds AI-generated transcript summaries in various formats: summary of the transcript digestible story and account of what happened pages/lines that link directly to source content information about key topics covered in the transcript simple, Q&A structure mirroring the transcript flow analysis analyses to uncover key information in transcripts: Identifies where witnesses may have contradicted themselves strong emotions are expressed—fear, anxiety, etc. Provides suggested areas where legal teams could follow up ILTA AWARDS OF EXCELLENCE 2025 5 5

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