P2P

Winter24

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1530716

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55 I L T A N E T . O R G FEATURES TURNING USE CASES INTO WORKING APPS Buchanan's success was not an accident – it stemmed from a well-defined process critical to the success of implementation and execution. The collective team followed these essential steps for app development: 1. IDENTIFY AND PRIORITIZE USE CASES Workshop with attorneys and staff to identify tasks ripe for automation, such as repetitive document drafting. "We started with smaller groups to get quick wins and build excitement," said Jared Gullbergh, Director of Practice Solutions and IG at Buchanan. 2. DEFINE APP REQUIREMENTS Collaboratively create clear goals and workflows. PatternBuilder's low-code interface allowed for quick iterations and user involvement. 3. LEVERAGE PRE-BUILT STUDIO APPS AND TEMPLATES Customize templates to match the firm's needs. This step reduced development time and increased overall value. 4. INCORPORATE AI AND AUTOMATION Design apps to output consistent, high-quality documents by combining AI-driven data extraction with automation. 5. TEST AND ITERATE Involve end users early to refine solutions. 6. DEPLOY AND TRAIN To foster adoption, create training sessions for end users to ensure they understand the apps' value and functionality. 7. MEASURE SUCCESS Track usage and time savings to quantify impact and identify additional opportunities for improvement. n

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