Peer to Peer: ILTA's Quarterly Magazine
Issue link: https://epubs.iltanet.org/i/1530716
41 I L T A N E T . O R G Keep an eye on how your team is interacting with the AI tools. Are they using them correctly? Are there any areas where users need additional training? Remember, the human element is as crucial as the algorithmic one for effective AI governance. TRAINING AND AWARENESS PROGRAMS Develop comprehensive training programs that address the technical use of AI tools, ethical considerations, and governance policies. Make it engaging – no one wants to sit through another PowerPoint presentation. Use real- world scenarios, interactive workshops, and gamification to emphasize key points. Training CONTINUOUS MONITORING AND ASSESSMENT Implementing AI governance is not a "set it and forget it" model. It is like tending a garden – it needs constant care and attention to flourish. Continuous monitoring and assessment are crucial to ensure your AI systems perform as intended and avoid undesirable behaviors such as bias in predictive outcomes or the mishandling of sensitive client information. Set up regular audits of your AI tools. Are they producing consistent results? Are there any signs of bias creeping in? Are they complying with the latest regulations? These check-ups should be as routine as your annual physical – and potentially just as revealing. Law firms can proactively address these elements to maintain ethical AI practices supporting regulatory compliance and client trust. CHOOSING AND ADAPTING AI GOVERNANCE FRAMEWORKS You might think, "Do I need to reinvent the wheel here?" Good news – you do not! Many existing AI governance frameworks can be adapted to fit your firm's needs. Some popular frameworks include the EU's Ethics Guidelines for Trustworthy AI, which emphasize fairness, transparency, and accountability; the OECD AI Principles, which focus on ensuring AI is innovative and trustworthy while respecting human rights and democratic values; and the IEEE Ethically Aligned Design, which guides aligning AI technologies with ethical standards. These frameworks offer foundational guidance that can be tailored to meet the specific needs of law firms. These frameworks provide a solid foundation, but remember – they are just starting points. You will need to customize them to address the specific challenges and risks in the legal sector. When choosing a framework, consider factors like your firm's size, practice areas, and the types of AI tools you use. You can mix and match tools and services– taking the best bits from different frameworks can help create a governance structure as unique as your firm's culture. FEATURES