Peer to Peer: ILTA's Quarterly Magazine
Issue link: https://epubs.iltanet.org/i/1515316
65 I L T A N E T . O R G weather the inevitable shakeout. An organization's investment in Gen AI point solutions, including building workflows and processes around them and training employees to use them, might one day be disrupted if one or more point solutions are acquired. • The role of the attorney: As Gen AI advances over time, the role of the attorney will naturally evolve. Gen AI will transform legal work, not replace it, and attorneys will benefit from productivity gains in essential ways. Ultimately, Gen AI will enable attorneys to spend more of their time on higher- value work. Undoubtedly, the efficiency and productivity benefits of Gen AI have captivated the imaginations of the legal industry. The industry has shown a great and rapid willingness to embrace Gen AI. A recent international survey showed that nearly all attorneys (92%) believe Gen AI will impact the legal profession, with 47% believing it will have a transformative effect, and 43% either currently using or plan to use generative AI in their legal work. As we continue to push the boundaries of Gen AI and LLM capabilities, the industry will experience a flood of new solutions that address many of the key pain points experienced by practicing attorneys – but also create new challenges for their organizations that must be addressed. As always, cost will be a crucial factor that determines whether or when organizations adopt Gen AI and which solutions they choose. However, forward-looking decision- makers who remember past technology hype-cycles will look beyond cost and factor in broader criteria such as seamless application and data integrations; enhanced efficiency and productivity; increased privacy, security, and compliance; improved workflow and globalization capabilities; easy future upgrades and roadmap planning; and more. All these criteria converge toward a single, secure, interconnected Gen AI platform that can support multiple use cases and evolve to meet our industry's changing needs and rapid technological innovation. ILTA Jeff Reihl is the Executive Vice President and Chief Technology Of ficer (CTO) for the global legal business of LexisNexis. In this capacity, Mr. Reihl is responsible for global technology strategy, bringing together the company's applications, product platforms, and business systems to deliver LexisNexis world- class content to its customers in innovative ways. As CTO, Mr. Reihl also leverages the company's cutting-edge technology and deep customer insight to help legal professionals work more ef fectively and ef ficiently and achieve better outcomes for their businesses and clients. Prior to his current role, Mr. Reihl led the New Lexis Technology and Operations team, Global Solutions Development, and before that, Editorial & Content Development for LexisNexis. Before joining LexisNexis in 2007, Mr. Reihl held multiple executive leadership roles at Thomson Corporation in both P&L and staf f functions, including Chief Information Of ficer of Thomson Healthcare and Executive Vice President of Thomson Clinical Solutions and Thomson Micromedex. Jamie Buckley is Chief Product Of ficer for LexisNexis Legal & Professional. In this role, Jamie is responsible for the software products built for our amazing customers. He focuses on delivering successful and innovative products and platforms that ser ve customer needs around the globe. Prior to joining LexisNexis in 2015, Jamie was Vice President of Product Management at Pivotal Software. Jamie also held global leadership roles at eBay and Microsoft. At eBay, he led the Product Management organization responsible for mobile applications. Before eBay, Jamie led a PM group at Microsoft that focused on improving online search. He also held PM and development roles at Trilogy Software and NorthStar Consulting.