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31 I L T A N E T . O R G to find, and a snap to review. A savvy partner like this can help you deftly navigate high-volume, data-intensive projects and stave off errors during your review. Implement information governance programs and leverage tools as soon as possible. These are essential in classifying data and determining where it's housed. Plus, according to the Department of Justice, these policies are critical to a functioning compliance program. Establishing comprehensive governance programs as early as possible can help you efficiently respond to a high-stakes investigation. Follow the Data Finding the data is only the first step. During your review, it's critical to monitor everything data service providers compile daily. Although that might seem like busy work, avoiding errors during a review is essential. Careful tracking provides insight into your team's progress, responsiveness, thoroughness, and spending levels. Monitoring the data also allows you to assess and change priorities during the review. Protect the Data Dealing with the overwhelming task of trying to respond to an antitrust review, targeted companies often fail to carefully vet their providers – opening the door to critical errors at the worst possible time. A thorough provider assessment should include: • A review of the track record. Talk with the provider's previous customers to learn how well the provider met expectations and budgets, and if the overall experience was positive. Look for exceptional service, not just acceptable service. • An understanding of the experience. Has the provider handled customers like yours in size and that operate in your industry? Investigations vary in scope. It is critical that your providers understand the specific issues that might affect your review. • A demand for customization throughout the project. Does the provider offer a one-size-fits-all approach, or does it tailor its project plan to each customer? If the provider fails to investigate how the customer's organization works and what its short- and long- term goals are in addition to the case goals, that provider might overlook critical information during the review process. You can't count any errors in antitrust investigations, no matter how small. By implementing a process that includes an up-to-date information governance plan, a data service provider that acts as a true partner, and vendors that generate the highest level of customer success, you can ensure that your organization will meet any antitrust investigation with the most substantial possible response. ILTA Greg Moreman is the Director of Legal Compliance Services at Level Legal. Prior to this role, Greg was a consulting director for Level Legal for more than 11 years with a relentless commitment to creating the most efficient solutions for clients. Greg has more than a decade of experience developing compliance solutions for a diverse array of clients in multiple industries. He is a former prosecutor and in private practice coordinated discovery for numerous cases in a variety of practice areas.

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