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24 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | W I N T E R 2 0 2 3 Business case for new technology purchase Situation: Our law firm is at a pivotal moment where staying ahead means embracing new technology. The current system is limited and doesn't meet the evolving needs for sophisticated data management. There's an urgent requirement for an advanced Records Management System (RMS) that can enhance our data handling capabilities, ensuring better organization, retrieval, and analysis of the vast amount of information we manage. Business case focus: This RMS is pivotal to our firm's strategic development. It's about investing in a system that not only improves our current operations but also positions us for future growth. With this technology, we aim to boost our service offerings, enhance productivity, and ensure rigorous compliance with data governance standards. This is a forward-thinking move that will yield significant returns in efficiency and client satisfaction. Wrapping Up: The Unique Stitch in Every Case Each information governance (IG) business case is customized to meet the firm's specific challenges and objectives. However, they all share one essential goal: clearly and compellingly articulating the benefits. These benefits should align with the firm's financial goals and risk management strategies. Present your business case effectively, and you will gain approval for your project while adding significant value to the firm. The Final Checklist: Your IG Roadmap After thoroughly exploring the business case process, you're equipped with a valuable tool: a checklist that guides you through the complexities of making a business case for information governance. Here's your strategy for proceeding: • Pinpoint the Problem: Don't just say there's a leak; show where the water's pouring in and how it's making the boat wobble. Tie it to the captain's goals—make it matter. • Gap Analysis with Style: Use the tools of the trade to measure the distance from where you are to where you need to be. Make it precise. • Options on parade: Rather than proposing solutions haphazardly, present a selection of well-considered strategies, each informed by legal expertise. • Narrative with numbers: Tell a tale in your cost/ benefit breakdown that goes beyond today, stretching into a future where the firm reaps the rewards. • Champion your choice: Present your recommended approach as an optimal solution that fully aligns F E A T U R E S "Present your business case effectively, and you will gain approval for your project while adding significant value to the firm."

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