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21
I L T A ' S 2 0 2 3 L I T I G A T I O N & P R A C T I C E S U P P O R T S U R V E Y R E S U L T S
2023 Tech Survey Results:
Litigation Support Topics
This year there was an opportunity to leverage the ILTA Tech
Survey to ask software and security questions there. We found
that for security, in years past many respondents did not know
how their firm applied security. Also, in joining the tech survey
we have over 500 responses to these questions.
One of the most challenging questions for the litigation
support survey has been firm encryption requirements. As
they are part of the IT delivery, we are relying on the tech
survey for the response about media and the requirements by
firms, rather than litigation support. Sixty-three percent of the
firms participating in the tech survey require encryption for
media leaving the firm. As litigation support deals primarily
with client data - I believe that metric is higher within our
departments and practice areas.
The results for the primary software were not surprising
with Relativity as the market leader. Overall, the results for
primary software can be helpful to know the other software
options available and how widespread their use is. As on-
premises software is sunsetted and firms are required to
replace software, the research can include knowing what other
firms have selected.
Which PRIMARY document discovery software does your firm use?
35%
17% 11%
6%
6%
6% 5%
3%
2%
2%
1% 1%
1%
1% 1%
1%
