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I L T A N E T . O R G
will be those that finds ways of positioning themselves
close to their internal and external clients.
Pro Tip: The best solutions here will not require either
side of the network to drastically change the way they
work. Instead, each group will be able to work as
they prefer, while also enabling the other side to do
the same. There are a growing number of software
and service providers specifically focused on legal
collaboration.
Collaboration always works best
when it's not forced.
Let's not impose a "collaboration mandate" – instead, let's
make it easy to do. Let's recognize it for the value it creates.
And let's enjoy it when it comes easy. In the end, the tech is
here only to enable what we chose to do with it. ILTA
Cheryl Wilson Griffin is Lupl's Chief Operations / Chief
Customer Success Officer. In her role, she is focused on ensuring
everything we do delivers value to our customers. She is currently
responsible for customer success, security, engineering, and a variety
of special projects that move the company forward.
Prior to Lupl, Cheryl held legal and litigation tech leadership roles
at King & Spalding, Mayer Brown, and Kirkland & Ellis. With
more than 20 years driving value for high-performing firms, Cheryl
is an experienced legal professional with broad administrative,
technological, and management expertise, frequently collaborating
directly with firm leadership, lawyers, and their clients to solve
business problems and exploit opportunities using innovative
technologies.
Cheryl earned an MBA in Management of Information Systems
from Purdue University and is a certified Project Management
Professional (PMP). Cheryl is also a lover of live concerts, sporting
events (especially the Chicago Cubs!), and dachshunds.
R E S O U R C E S
"2022 In-House Legal Tech Report: How the Pandemic helped shape a Legal Tech revolution," ContractWorks. https://hbr.org/2006/06/more-isnt-
always-better
"Want to Thin Your Law Firm's Head Count? Mandate 3 or More Days of Office Attendance," The American Lawyer. https://www.law.com/
americanlawyer/2022/05/05/want-to-thin-your-law-firms-head-count-mandate-3-or-more-days-of-office-attendance/
"More Isn't Always Better," HBR. https://hbr.org/2006/06/more-isnt-always-better
"Collaborative Overload," HBR. https://hbr.org/2016/01/collaborative-overload
https://insight.kellogg.northwestern.edu/article/what-predicts-consumer-choice-overload
https://www.lawnext.com/2022/03/sur vey-legal-departments-failure-to-adopt-technology-forcing-in-house-lawyers-to-return-to-office-despite-
clear-preference-for-hybrid.html
