P2P

42 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | F A L L 2 0 2 2 #7 – You don't have a robust employee directory Intranet use cases generally fall into one of three categories: connection, collaboration and productivity. Helping firm employees establish connections is one of the more important use cases for the reasons we discussed in the introduction. Employee retention is influenced by several factors, not least of which is the sense of community within the firm. Providing digital assets employees can use to make connections with other employees is critical. Again, intranet users expect easy access to the information they need, and they want it delivered quickly. Create engaging employee profiles by enriching profiles with attributes from your financial and human resources system like bill rate, practice area, bar admissions, areas of expertise, work anniversaries, language proficiencies and more. Put a well-designed search interface on top of this data like one below and your firm will have rich user profile pages and a mechanism for utilizing them. Enabling attorneys and staff to find people in different practice areas and with specific areas of expertise quickly and efficiently is a must-have in a law firm intranet. This will also enable the business development team to make RFP responses more effective by putting forward the most relevant resources in the firm. F E A T U R E S

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