P2P

66 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S P R I N G 2 0 2 2 We review the Goals of the survey: • Provide a single source for substantive data against which to benchmark a legal organization's technology implementations and future plans • Provide a resource for IT Budgeting and Strategic Planning • Track Historical Trends • Provide Insights for Future Outlook We also discuss the value proposition of the survey: • Large number of contributing law firms • Single response per law firm • Anonymity in results • Member firms who participate, receive the survey results at no cost • Historical consistency in questions • ILTA members and business partners assist in developing questions – for use case, readability, current market and products/services • ILTA members ad business partners provide commentary on results We begin to meet as a team weekly (sometimes twice weekly) to keep us on track to meet the deadline to send the survey questionnaire out to ILTA members, and the absolute deadline to publish the results in the executive summary before ILTACON. We come to every meeting prepared to dissect the survey and talked candidly about what we want to continue to evolve the survey into. We are each given a couple of sections of the survey to dig deeply into. Mine were "Operating Systems" and "Remote Access/Internet/Telecom" in 2020. This year I'm covering Office Applications (including MS Teams questions) and Document Management Systems (DMS) & Enterprise Content Management (ECM). Our duties related to our Survey sections: • Look at the section of questions, what's missing, is the grouping appropriate? • How does the question provide value and to whom? • Are the results so similar from year to year so we shouldn't include this year, should it be potentially an alternate year question? • Is it a branching question, or drop down, what fits for this question? If branching, make sure the branches make sense. • What are the answer options for drop down, any to add or change? • Will the format of the question and the responses provide good data analysis OR is it intended as an interpretive answer that will be used to help with themes, narratives etc.? M E M B E R R E S O U R C E S

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