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20 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S P R I N G 2 0 2 2 person. To deploy RPA requires defining for the robot how to navigate software, such as where to click and what to do. Today, many RPA platforms use a "low/no-code" approach, enabling businesses to create custom robots capable of working with both public and proprietary software. By mimicking the way that a human interacts with these systems, software robots quickly automate low- level tasks that cause larger process slowdowns. The Benefits of Using RPA and Machine Learning The immediate advantage of RPA is clear: taking the most time-consuming tasks out of human hands and letting advanced software systems complete them. What does that advantage mean for a business? There are several tangible benefits, including: • Enhanced productivity and efficiency. Tasks that might have taken hours now require minutes. Processes that wasted a client's time are now complete in seconds. With well-developed and well- implemented robots, you can do more with every day. • Dramatically reduced error rates. There's always the possibility of a typo or error in transposition when employees handle data entry tasks. With software robots that follow the same rules every time, you can guarantee 100% accuracy in critical data- handling tasks. • Improved employee morale. With less time wasted on menial or mentally taxing efforts, staff members have more time to do what they do best: apply their skills, knowledge, and experience to produce better outcomes. There are many solutions available for RPA today, and it's possible to tap into these benefits immediately. However, many businesses often find that RPA alone is insufficient to meet their larger, longer-term goals for automation throughout the organization. Advanced solutions such as Kofax RPA do more than offer a low barrier to entry and the opportunity for quick wins: they integrate into larger automation frameworks, including those driven by machine learning and artificial intelligence. Such integration offers an even greater number of benefits to business operators. With a more comprehensive solution, it's possible to: • Generate better business insights. Identify departmental-level issues, uncover and break down silos, and learn how to orchestrate entire processes with more advanced automation. • Speed the transition towards a paperless office with AI-powered cognitive capture and natural language machine learning that creates custom business automation solutions. • Scale effortlessly. As your business grows, intelligent automation ensures that your tools and technology grow along with it—a "future-proof" strategy. An investment in RPA and its related technologies today has the chance to pay dividends in both the short- and long-term outlook for a business. What RPA Offers Businesses Today With clear benefits, it's easy to see that RPA is an asset for organizations. In a commercial environment undergoing continuous and rapid change, automation does more than make each day easier. It aids in preserving a competitive F E A T U R E S

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