P2P

76 P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S U M M E R 2 0 2 1 A S K I N G T H E R I G H T Q U E S T I O N S legal industry. Qualitest designs and delivers cutting- edge testing technology with a wide range of personalized testing solutions in technology, telecom, healthcare, finance, defense, media, utilities, and retail industries. They have offices in the U.S., U.K., Israel, and India, serves over 500 customer companies and employs more than 4,000 people worldwide, so a bit bigger than Olenick with much broader capabilities. Who hasn't been through a merger or acquisition where the vision of smooth sailing, simple and straightforward systems integration and minimal business disruption, is not quite realized. There were good intentions and Qualitest is quite proficient at acquisitions but…. we are special, and by special, I mean we are not cookie-cutter. We certainly didn't hit the depths of despair that have come out about some law firm mergers but we did have some very interesting times. And most of that was happening under the water, while the ducks swam along smoothly on the surface!! I have to admit to a little resistance to change (some might argue I resisted a lot), and I would certainly do things differently another time. Being open to the possibilities and trusting in the process are key to reduce the frustrations. And remembering to follow a good change management process is a big help. Funnily enough, looking back on what Tom told us about Qualitest, it is coming true. By joining forces, we have been able to leverage our expertise to assure the quality of our client's deployments and operational readiness on a bigger scale. Combining the forces of our legal industry expertise with a larger QA organization who have done bigger quality assessments who have expertise in AI-powered quality engineering and testing solutions, we have even more ways to help our clients mitigate business risk associated with software releases. We will continue doing what we do best, partnering with and advising law firms to mature their quality assurance, focusing on the critical legal business context as well as the obvious technical risks of software projects. We always look at the interrelationship between software testing, engineering and business risks, to protect investments and keep attorneys billing. And now, we can help clients create an "automation first" mindset. Anbu Muppidathi, Qualitest President and CEO (Designate) said "We are delighted to welcome Olenick's legal practice into the Qualitest group. With this acquisition, we broaden our focus of quality engineering and digital engineering excellence across the legal industry. The Olenick team brings deep relationships and expertise in legal, which partnered with Qualitest's suite of AI-powered software testing tools, will help us reach our ultimate vision to become the preferred quality orchestrator for the legal industry." Sounds like a marriage made in heaven, or at least a partnership ironing out the kinks and finding some really great synergies for the legal industry. All mergers and acquisitions should be so well-matched. We are three months into the transition, looking forward to talking with everyone at ILTACON about our broader capabilities, and hopefully we can make a bigger noise now, so everyone will know who we are. If you are facing a merger or acquisition, I'm happy to listen and share your concerns, any time. ILTA T U N E I N T O H E A R M O R E F R O M T J L I S T E N T O P O D C A S T

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