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Table of
Contents
Executive Summary
Qualitative Analysis Summary
Demographic Profile
6
12
21
ABOUT ILTA
Technology solutions for law organizations and
legal departments become more complex every
day. Connecting with your peers to exchange ideas
with those who have "been there done that " has
never been more valuable. For over four decades,
the International Legal Technology Association
(ILTA) has led the way in sharing knowledge and
experience for those faced with challenges in
their legal practices. ILTA members include law
firms, law departments, law schools, and bar
associations/law societies of all sizes and all areas
of practice. What they have in common is the need
to access the latest information about technology
products, services, and issues that impact the legal
profession. Learn more at iltanet.org.
ILTA'S MISSION STATEMENT
ILTA is the trusted global resource community
for legal technologists, providing information,
education, peer connections, and career suppor t
that enhances the delivery of legal ser vices.
DISCLAIMER
This repor t is designed for use as a general guide
and is not intended to ser ve as a recommendation
or to replace the advice of experienced
professionals. If exper t assistance is desired, the
ser vices of a competent professional should be
sought. Neither ILTA nor any author or contributor
shall have liability for any person's reliance on
the content of or any errors or omissions in this
publication.
COPYRIGHT NOTICE
Copyright © ILTA 2021. All rights reser ved. No par t
of this repor t may be reproduced in any manner
or medium whatsoever without the prior written
permission of ILTA. To request permission for
use, contact publications@iltanet.org. Published
by ILTA c/o Editor, 159 N. Sangamon Suite 200,
Chicago, IL 60607.