publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/1333327
I L T A W H I T E P A P E R | K N O W L E D G E M A N A G E M E N T & M A R K E T I N G T E C H N O L O G Y 45 2 0 2 0 M A R K E T I N G T E C H N O L O G Y S U R V E Y R E S U L T S What Experience Management system do you use at your firm? (Select all that apply) How did you design/develop your website? What Content Management System/platform do you use? Who handles your website's technical updates/ patching? Have you hired a third party consultant to help you launch your experience database? Does your websites CMS enable you to manage multiple languages? 2020 ILTA Marketing Technology Survey 16 / 66 31.58% 12 2.63% 1 2.63% 1 0.00% 0 26.32% 10 18.42% 7 18.42% 7 Q11 What Experience Management system do you use at your firm? (Select all that apply) Answered: 38 Skipped: 0 Total Respondents: 38 Foundation Content Pilot - CP Deals a... Thomson Reuters - 3E... Qorus We use a custom in-ho... We do not use an Experienc... Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Foundation Content Pilot - CP Deals and Cases Thomson Reuters - 3E Business Development Qorus We use a custom in-house solution We do not use an Experience Management system Other (please specify) Content Pilot - CP Deals and Cases Thomson Reuters - 3E Business Development We use a custom in-house solution We do not use an Experience Management system 2020 ILTA Marketing Technology Survey 15.79% 6 84.21% 32 Q12 Have you hired a third party consultant to help you launch your experience database? Answered: 38 Skipped: 0 Total Respondents: 38 # COMMENT (OPTIONAL) DATE 1 Pitchly 10/6/2020 4:36 PM 2 We did hire a third party developer for the integration. 10/6/2020 2:40 PM 3 Pinnacle 10/6/2020 8:57 AM Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No 2020 ILTA Marketing Technology Survey 19 / 66 10.53% 4 36.84% 14 52.63% 20 Q13 How did you design/develop your website? Answered: 38 Skipped: 0 TOTAL 38 In-house Outside designer and... One vendor that handled... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES In-house Outside designer and outside developer (2 different companies) One vendor that handled both Outside designer and outside developer (2 different companies) One vendor that handled both 2020 ILTA Marketing Technology Survey 13.16% 5 76.32% 29 10.53% 4 Q14 Who handles your website's technical updates/patching? Answered: 38 Skipped: 0 TOTAL 38 Inside developer Outside developer Both 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Inside developer Outside developer Both 2020 ILTA Marketing Technology Survey 21 / 66 7.89% 3 0.00% 0 34.21% 13 15.79% 6 26.32% 10 15.79% 6 Q15 What Content Management System/platform do you use? Answered: 38 Skipped: 0 TOTAL 38 # OTHER (PLEASE SPECIFY) DATE 1 MODX 10/9/2020 8:29 AM 2 RubyLaw 10/4/2020 6:41 PM 3 RubyLaw 10/2/2020 2:31 PM 4 Site Pilot 10/2/2020 11:24 AM 5 Kentico 10/2/2020 11:07 AM 6 n/a 9/25/2020 8:11 AM Drupal Internal Database Sitecore Word Press Third-party Proprietary... Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Drupal Internal Database Sitecore Word Press Third-party Proprietary platform Other (please specify) Third-party Proprietary platform 2020 ILTA Marketing Technology Survey 57.89% 22 42.11% 16 Q16 Does your websites CMS enable you to manage multiple languages? Answered: 38 Skipped: 0 TOTAL 38 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No