publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/1310179
I L T A W H I T E P A P E R | L I T I G A T I O N A N D P R A C T I C E S U P P O R T 10 2 0 2 0 L I T I G A T I O N A N D P R A C T I C E S U P P O R T S U R V E Y R E S U L T S Please indicate which percentage of the following discovery services are outsourced by the litigation/practice support department, group or team. If you outsource litigation/practice support services, do you: z2020 ILTA Litigation Survey Q22 If you outsource litigation/practice support services, do you: Answered: 77 Skipped: 1 0.00% 0 73.68% 56 26.32% 20 76 2.26 26.67% 20 46.67% 35 26.67% 20 75 2.00 48.68% 37 23.68% 18 27.63% 21 76 1.79 Yes No Not Applicable Outsource 100% of your... Use Infrastructu... Use software as a service? 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% YES NO NOT APPLICABLE TOTAL WEIGHTED AVERAGE Outsource 100% of your litigation / practice support services? Use Infrastructure as a Service for 100% of your infrastructure? Use software as a service? Outsource 100% of your litigation / practice support services? Use Infrastructure as a Service for 100% of your infrastructure? Use soware as a service? 0 5 10 15 20 25 30 35 40 Scanning Review Production Processing Preserva tion Presentation / T rial S uppor t IG Hosting Computer Forensic Collecti on N/A < 25% 26 - 50% 51 - 75% 76 - 100% What % of Litigation/Practice support services are outsourced? < 25% 26 - 50% 51 - 75% 76 - 100 % Do you outsource at the matter level? z2020 ILTA Litigation Survey 74.03% 57 25.97% 20 Q24 Do you outsource at the matter level? Answered: 77 Skipped: 1 TOTAL 77 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No If you outsource, what are your criteria? 0% 10% 20% 30% 40% 50% 60% Attorney preference Client Preference Geogra phy Security Expertise N/A MSA for Specific Services Shared Environm ent Cost Tim e Compl exity Features Data / Pr oject Size