Digital White Papers

I L T A W H I T E P A P E R | L I T I G A T I O N A N D P R A C T I C E S U P P O R T 52 I recommend an agenda to keep things focussed, there are some great ones out there. These meetings are for the employee - it's their opportunity to share, gain clarity and remain connected. Active listening skills are key here. It can be a powerful collaboration that supports collective success. Incentive Programs I am a firm believer in incentive programs that are aligned to cultural values and business objectives. Incentive programs can be brilliant and innovative, designed to drive and reward the behaviours and attitudes held by the organization. A well graded base salary combined with a well thought out attainable incentive plan will create excitement, increase engagement, and support a culture of increased accountability and contribution. If you are focussed on teamwork to drive results - consider an incentive plan that will drive the desired behaviour. Incentive programs instil confidence in the stability of the organization, connect us to the success of the business outcomes and demonstrate the importance of our role, contribution and represent possibility. Let's face it - in our industry human resources are our greatest asset, if we take the time proactively to identify and build a cohesive team you may be surprised at how much more can be achieved. I have found that a strong collaborative team with well defined processes that focus on iterative improvement, can outperform the largest teams. The question may not be how many staff I need in each role, but rather what momentum would we have if everyone shared and modelled strong core values, sitting on the right bus, in the right seat! ILTA "We are what we repeatably do. Excellence then, is not an act, but a habit." - Aristotle Yvette (Vettie) Bula, in partnership with her husband amidst the 2020 pandemic launched a white label business operations and process solutions services company. The landscape shift presented an opportunity to provide a unique service offering designed to empower clients to realize their vision by providing immediate access to industry experience and knowledge, proactively managing all current critical issues related to an eDiscovery company. As a principal responsible for all aspects of operations management and services delivery, Yvette's passion for and commitment to efficiency is the cornerstone of the Fides business model, which is designed to increase the productivity and profitability of its clientele. In her previous role as Vice President, Operations and senior leadership team member of a global services corporation, Yvette was a key contributor to the development and execution of the corporate strategic plan and directly responsible for the development and execution of an operations specific strategic plan, fiscal accountability, technology portfolio, vendor relationship management, development of senior leaders, process improvement initiatives, operational adherence to and continuous improvement of ISO related processes, with a primary focus on staff and customer experience. Yvette holds deeply the importance of core value alignment which drives discretionary contribution, innovative thought and solutions architecture designed to elevate the customer experience. With more than 20 years in the eDiscovery marketplace, Yvette's skills are grounded in effective leadership, team architecture, process improvement, systematization, customer experience and effective business management methodologies.Servicing large industry clients in the financial, energy, construction and government sectors, Yvette's knowledge extends to practical applications and she continues to hold many certifications in best of breed technologies. She has been a frequent panelist and speaker at industry conferences and has expanded her thought leadership to include publications.

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