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39
Where technology fits in
Clients are validating their own outside counsel
guideline rules using technolo such as spend
management systems – and remember that they
only have one set of rules to keep track of. A law firm
will have multiple sets of outside counsel guidelines
to keep track of, so it makes sense to deploy the
right technolo tools to ensure compliance.
These are time recording and billing tools
that have been designed to minimize the friction
of compliance while simultaneously ensuring the
right amount of assertiveness is in place in the
validation process.
Thereafter, firms will get the most value
from these systems if they conscientiously and
systematically make the additional effort to
nurture a culture that recognizes the importance
of compliant time entry. This is done through
communication of its importance to the firm; and
via processes and procedures, as outlined, which
educate and enable timekeepers so that they stay on
track. ILTA
Nick Jenner is the Product Manager for Tikit's Carpe Diem, one of the
most widely used legal timekeeping solutions in the world.
Ken Wineke is a Sr. Sales Executive for eBillingHub, a Thomson Reuters
solution, and the world leader in legal e-billing.
