Digital White Papers

I L T A W H I T E P A P E R | T E C H S O L U T I O N S 30 (CCPA), have created an overwhelming number of subject rights requests (SRRs) on behalf of clients, which is expected to increase dramatically. Teams must not only act within the given timeframe but must also consider the resources required and adapt to the new imperatives. Each compliance requirement can dictate a different tool set, and corporate legal teams are increasingly seeking skilled third- party support in understanding when, where and how to design and implement the right technolo to solve the issue at hand. In some instances, such as an internal breach, government investigation or major litigation, time is of the essence. On the other hand, a compliance team requires looking at a longer process that includes research, gap analysis and remediation, response and impact assessment, and breach notification. It's important, however, not to conflate solving legal problems with implementing legal technolo. The bigger issue is how to combine the needs of the stakeholders with the appropriate workflows to create a seamless system that brings the desired outcomes. Begin with the end in mind. Continually adapting in-house technolo to these changing regulations takes more bandwidth than corporate legal teams have to spare. The problem isn't a lack of technolo and service provider options. The problem comes in not knowing how to assess the clearest path and strongest partner who can deliver the best outcomes. Stated simply, the dilemma for corporate legal departments today is how to find the right provider. By looking for people and expertise positioned at the confluence of law, technolo and data, legal teams can find the tools and support that are the best fit for their needs. Technology – Begin with the End in Mind Forget about tools – initially at least. The best place to start is at the end - by keeping focused on the pain points and desired outcomes, which leads naturally to an examination of what technolo and processes will work best to achieve the goal. It's important to remember that all software is designed to achieve a pre-determined purpose - helping legal teams interact with data in one way or another. Many tools perform similar tasks functionally, but they can achieve vastly different outcomes for different legal organizations, based on criteria including the in-house data structure and capabilities, and how much the legal team needs the support of their service provider. Beware of the service provider who offers to sell only their tool. At Level 2 Legal, we are tool-agnostic, and will use the best technolo for a particular matter – there is no "one size fits all". Each matter and each firm will be different, and a one size fits all approach will lead to money wasted, overpayment, or significant rework. "The problem comes in not knowing how to assess the clearest path and strongest partner who can deliver the best outcomes."

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