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5 From the CEO
8 Q&A With ILTA's Board of Directors
44
In this issue
47
The Law Firm Of The
Future: New Knowledge,
Skills and Worldviews
B Y A B H I J AT S A R A S W AT
The Revolution Will Be
Containerized
B Y J O E D AV I S
10 AI: A Lawyer's Frenemy?
B Y T O M A S S U R O S
13 Building an Insights-Driven CRM Strate with
Hybrid Cloud
B Y S C O T T W A L L I N G F O R D
16 Rapid Application Development, DIY Tech and
Repurposing Data across the Organizational
Workflow
B Y D AV I D C A R N S
19 Change Management Focus – Disruption or
Adoption
B Y K E N M A N F O R D
52 New Year's Resolution: Use ALL of Your Online
Benefits
B Y J E A N N E M A R T I N E Z
54 Asking the Right Questions Around Disruption in
Legal Technolo
B Y T J J O H N S O N
57 Member Resources
E V E N T S U P D AT E , U P C O M I N G E V E N T S , M E M B E R S H I P
U P D AT E , N E W M E M B E R S , A N D M O R E
22 26
Dealing with Client
Cybersecurity Audits
B Y M I C H A E L G A R G I U L O
Women In Tech:
Be Heard, Be Respected,
Be Powerful
B Y D A W N S H E R I D A N A N D
M I R I A M P A R R I S H
28 Want to Innovate? How's Your Data?
B Y C H R I S T O P H E R Z E G E R S
30 Legal Tech Adoption: A Principled Approach
B Y J A M E S C Ô T É
36 Cross-Border eDiscovery: How to Overcome
Challenges and Contain Costs
B Y W E N D E L L J I S A
39 The Evolving Role of Voice-Based Technologies in
the Legal Industry
B Y S E R E N A W E L L E N
42 What's all the Chatter about Chatbots?
B Y J A C K R E C I N T O
