Digital White Papers

I L T A S U R V E Y R E S U L T S | A R T I F I C I A L I N T E L L I G E N C E & M A C H I N E L E A R N I N G 6 2 0 1 9 A R T I F I C I A L I N T E L L I G E N C E & M A C H I N E L E A R N I N G S U R V E Y R E S U L T S 15.38% 18 13.68% 16 26.50% 31 22.22% 26 19.66% 23 2.56% 3 Q5 Does your organization have a strategic plan to incorporate AI- powered software into business operations? Answered: 117 Skipped: 0 TOTAL 117 Yes, We are past strateg... Yes, integral to strategic... Yes, but not called out... Notionally Not yet No & we don't need to 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES We are past strategic, with operational plans in place integral to strategic plan but not called out specifically Notionally yet we don't need to ILTA Artificial Intelligence and Machine Learning Survey Does your organization have a strategic plan to incorporate AI-powered software into business operations? — 15% — 14% Yes, We are past strategic, with operational plans in place — 27% — 22% Yes, integral to strategic plan Does your organization have a specific budget line for purchase or development of AI- powered software? Yes, but not called out specifically — 20% — 2% 23.68% 27 37.72% 43 72.81% 83 10.53% 12 34.21% 39 18.42% 21 39.47% 45 34.21% 39 Q7 What are the elements of the business case/ROI/budget for purchase or development of AI-powered software? Answered: 114 Skipped: 3 Total Respondents: 114 R&D KM Innovation IG Asset of the organization Pass through cost to... Internal expense for... Marketing, perception o... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES R&D KM Innovation IG Asset of the organization Pass through cost to client/customer Internal expense for cost management and futuristic savings to be passed on internally or to a client Marketing, perception or keeping up with the Jones" ILTA Artificial Intelligence and Machine Learning Survey What are the elements of the business case/ ROI/budget for purchase or development of AI-powered software? — 24% — 38% — 73% — 11% Internal expense for cost management and futuristic savings to be passed on internally or to a client Marketing, perception or keeping up with the Jones — 34% — 18% — 39% — 34% Pass through cost to client/customer Who in your organization leads legal AI initiatives? What is the biggest challenge in advancing adoption of AI in your organization? 17.24% 2.59% 8.62% 6.03% 6.03% 15.52% 5.17% 26.72% 12.07% Q9 What is the biggest challenge in advancing adoption of AI in organization? Answered: 116 Skipped: 1 TOTAL Cost of Product Integrations Good Data Sets Skilled resources Training the tool Change Management Understanding the Tools Understanding the Need for... Creating the Urgency and... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Cost of Product Integrations Good Data Sets Skilled resources Training the tool Change Management Understanding the Tools Understanding the Need for the Tools Creating the Urgency and Need Internally ILTA Artificial Intelligence and Machine Learning Survey — 17% — 3% — 9% — 6% Understanding the Need for the Tools — 6% — 15% — 5% — 27% — 12% Creating the Urgency and Need Internally Rank the relevancy or importance of these categories of AI-powered software to your organization: 17.24% 20 Q9 What is the biggest challenge in advancing adoption of AI in your organization? Answered: 116 Skipped: 1 Cost of Product Integrations Good Data Sets Skilled resources Training the tool Change Management Understanding the Tools Understanding the Need for... Creating the Urgency and... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Cost of Product ILTA Artificial Intelligence and Machine Learning Survey — 80% Understanding the Need for the Tools Creating the Urgency and Need Internally IT Senior Leadership Innovation KM Nobody Partner Legal Operations Other Information Governance — 47% — 46% — 40% — 24% — 18% — 17% — 14% — 9% CATEGORY RELEVANCE E-Discovery/Document Review 3.67 Legal Research 3.08 Insight/Predictive Tools 3.06 Security 3.06 Contract (Post-Execution) 2.99 Contract (Pre-Execution) 2.96 Billing/Spend Management 2.73 Expertise Automation 2.70 Risk Assessment 2.70 114 Responses Yes Yes - Combined with one or two other Items 41% Plan is to include a budget line within the next 12 months No 10% 28% 21%

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