Digital White Papers

I L T A W H I T E P A P E R | I N F O R M A T I O N G O V E R N E N C E 66 In applying artificial intelligence to a unified repository, we can enable our organizations to make truly intelligent decisions. I N F O R M A T I O N G O V E R N A N C E N I R V A N A I S R E A L , A N D I T ' S A G A M E - C H A N G E R cannot even locate the data we need to govern or be sure we've located all of it. The recent heavy fines levied against British Airways and Marriott have made it clear that regulators are ready to enforce GDPR, giving 2019 the headline news moniker "the year of enforcement." We can expect the same from the California Consumer Privacy Act which provides California residents with similar rights to their personal information. The problem is, in today's world everyone "is" a records manager, but no one "applied" for the job. Instead, we are generating and receiving electronic data all day every day — on premise and in the cloud — including but not limited to document review tools, HR onboarding systems, contract review, eDiscovery/ litigation support, document management systems, CRM, Salesforce, Microsoft 365, SharePoint, and chat channels — Teams, Skype, Slack — just to name a few. We have a profound lack of technolo to help us identify and organize our data sources — which is the cause for filling the gaps with manual effort. This effort has heretofore been unsuccessful, why should we expect it to improve as it becomes even more daunting? Organizations couldn't find ways to motivate people to follow the manual-intensive processes that were required to fill the gaps our lack of technolo left behind — and now the increased complexity means manual IG is dead on arrival. We should be asking, how do we do this well? This is IG Nirvana. IG Nirvana is a combination of people, process and technolo that enables organizations to organize, access and manage their information to enable them to leverage IG processes and policies — and then optimize it. This is possible by creating a unified data repository that breaks down our information silos and introduces artificial intelligence into the system to help us get control over the data: first by intelligent organization –so we "know what we have" then, through actions that can be automated such as classification, retrieval, archiving and disposal of records. Then, not only can IG policy can be applied, but also monitored. This is the foundation. In applying artificial intelligence to a unified repository, we can enable our organizations to make truly intelligent decisions — and extract the value from the immense amount of data of which we are in possession. Through this, an organization develops insights and can take action in real time. It can deliver unprecedented capabilities from data protection and privacy, to legal hold, to risk management and more, delivering game-changing efficiencies and substantially impact ediscovery costs through early case assessment, litigation readiness and more. How to Get There: A Unified Data Repository for IG, Powered by AI End-users function in silos, but their data footprint spans multiple, disparate (and currently many ungoverned) solutions as they — Skype, Slack, email, SharePoint, Teams, the DMS, etc. While there's a core relation in the data, it is segregated without a unified repository. In a unified repository, the data can be analyzed in multiple dimensions depending on who is looking at it and for what function. Then, a combination of AI, machine learning and natural language processing technolo is utilized within this repository

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